Remote Support

Rapid desktop support from our development team

Download Now

Click one of the links below to download the remote assistance tool, depending on your operating system.

  1. Click the link to download the version appropriate to your operating system
  2. Close any unrelated programmes running on the computer, especially those containing sensitive or private information
  3. Inform the developer of the 9 digit access code you see on your screen
  4. A popup message will appear asking if you want to accept the connection. Click 'Accept'

Important

For your own privacy, please ensure that any personal or sensitive information is not on the screen at the time you grant access. You can close the session at any time by clicking 'Disconnect' or closing the remote access application. Once closed, we will not be able to gain access again without your express permission within the app.